However, even in that respect, it has had significant draw backs. I have been dabbling with the 1st gen Duo almost a year now, and mostly like its viewing options as compared to "conventional" slab phones. There's also the very real possibility that this ship has already sailed, and that the few consumers of the Surface Duo are already looking for greener pastures. At least until they get Windows on this kind of form factor. Microsoft really needs to rethink its approach and even consider pulling out altogether, which will likely be the end of any mobile efforts. If it goes for a folding screen approach, I don't see how they differentiate the Duo from the likes of the Galaxy Fold and the Pixel Fold in particular. The Duo has barely been a real attempt and it doesn't match up with the Surface brand in many regards. Dipping a foot to test the waters is not how the Surface line turned into a massive success after a troubled start. Microsoft need to stop with the half-hearted approach. I think demand for a Surface Duo 3 will be so low if they go this route, that it may end up being better for them to not release it at all. (Image credit: Windows Central | Jez Corden) This is the biggest change by far in moving away from the Surface Duo philosophy to the point where the Surface Duo name itself will make absolutely zero sense. Rumours of the Surface Duo 3 point to an abandoning of the dual screen set-up and moving to a single folding screen with an outer screen, like a Samsung Galaxy Fold but more likely a Pixel Fold. The lack of support sounds a little like Windows Phone doesn't it? Not to mention new cutting-edge features like Bing AI not being included in the SwiftKey Keyboard that Duo uses while Microsoft provides this function to users of Huawei phones from years ago, with their more recent phones not supporting the Google Play Store at all due to the US ban on Huawei. What should Surface Duo owners do now? Is it time to move on?Īll of this leads to what should you do now? Is it really time to move on from Surface Duo? Is this the end of the line? Is Microsoft really worthy of your hard-earned cash when they never seem to provide their customers with a premium experience, even though they charge a premium price? The Xbox Gamepass app has been broken for a long period of time for many users. Were they added to appease complaints from people who never used or had intention of getting a Duo in the first place? I don't know, but it seemed at odds with the original philosophy of the Surface Duo. Many just didn't want the cameras, which were still average at best. Not to mention the way it affected the uniformity and balance. They improved the build, added a Glance Bar display down the spine of the hinge, added 90Hz displays and the biggest change was a triple camera set up that was kind of controversial in many ways, as some Duo users said this messed up the functionality with not being able to fold the phone flat, like you could with the original Duo. I actually liked the approach Microsoft took with the Surface Duo hardware in that they were listening to community feedback and really tried to improve the Surface Duo 2 in ways that mattered.
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